Product Warranty
- The customer is responsible for shipping costs to send failed components back to Smoke Daddy Inc. SDI will be responsible for shipping costs for replacements to the customer.
- Once the faulty component has been inspected by SDI, SDI will ship out the replacement component within 1-2 business days of receiving. If the component is not found faulty, then the problem must be determined between SDI and the Customer.
Instructions for Warranty Services:
- Call SDI at (847) 336-1329 for returns or issues.
- Repackage faulty component safely to prevent any further damage
- Include: original customer name, copy of original order, purchase date, order #, and explanation of problem.
- Send package to provided shipping address
- SDI will provide an email once replacement part has been dispatched
Send Warrantied Items To:
Smoke Daddy Inc.
Warranty Services Dept.
173 Ambrogio Dr STE B
Gurnee, IL 60031
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