Warranties and Disclaimers

Pellet Smoker and Spit Roaster Warranty and Disclaimer:

We offer a 30-Day Money Back Guarantee after the received date. If you are not satisfied with the product within the 30-Day period, arrange the product to be shipped to our location; 173 Ambrogio Drive Suite B Gurnee, IL 60031 for a full product refund. 

The customer is responsible for shipping costs to send failed components back to Smoke Daddy Inc. SDI will be responsible for shipping costs for replacements to the customer within the US. 

Once the faulty component has been inspected by SDI, SDI will ship out the replacement component within 1-2 business days of receiving. If the component is not found faulty, then the problem must be determined between SDI and the Customer.

*For international orders, it is the customer’s responsibility for the shipping cost for items, including warranty items, and for any tax and duties.*

Disclaimer: This smoker is intended for use in both residential and commercial settings. The user must exercise extreme caution when operating this equipment to prevent grease fires. Grease fires can occur if the smoker is not properly cleaned, maintained, or used according to the manufacturer’s instructions. It is essential to maintain a safe distance from flammable materials, ensure proper ventilation, and have suitable fire suppression equipment nearby. Smoke Daddy Inc. does not assume any responsibility for damage, injury, or loss resulting from grease fires caused by the operation or misuse of this smoker. Please consult applicable laws, regulations, and fire safety guidelines for the safe operation of BBQ smokers in commercial settings.