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Every time that I have an issue with anything regarding my Smoke Daddy, I can call anytime, including weekends, and I always receive the help that I need. Lately,... read more I sent in my control panel for updates, and it apparently got lost in the mail somehow. Without hesitation, Smoke Daddy Inc. offered to send me a new one if they didn't receive it soon. Well, I just got my new control panel in the mail today. I have nothing but good things to say about Smoke Daddy Inc. and how they have always treated me.
Awesome products and friendly service.
I recently bought the wifi pro rebuild kit recently not only was the kit complete with everything needed to rebuild your tired grill, the purchase was easy shipping was... read more super fast, and the kit went in without a hitch. On initial run i was able to get my grill up to 425 at almost freezing. i am looking forward to cooking with this bad boy
I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.
Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!
Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!
A Awesome Family Ran Business 100% Satisfied .Thank u
This company is top notch! They take care of the customer. I am so glad to have gotten my hoppers from them and will continue to get my smoker needs... read more from them. Dallas and Dan are always on the ball to make sure things are taken care of.
I needed some parts in a hurry (an auger motor and bushing) the service was very helpful and really quick and parts got here own time! also, I have... read more used my pellet hopper (in a custom conversion I did) on an average of 30 hrs a weekend for the last 10-12 months... it works and cooks fantastic!
I have built a few large smokers .my new costum build I used the pellet pro elite. I had a problem & called on Christmas eve & Dennis answered the... read more phone .I'm still amazed .Dennis you have a costumer for life
Purchased a pellet pro from Smoke Daddy a few years back. Today on 4th of July, I had an issue with my smoker throwing my breaker when I turned it... read more on. Called Smoke Daddy and unfortunately they were closed because it is a Saturday and also a holiday. Their recording said press 0 for a bbq emergency so I did and much to my surprise Dennis answered the phone. I explained my issue and Dennis had a pretty good idea of what the issue was and walked me through how to fix it so I could bbq for the weekend. I rarely see the customer service like this from companies. Smoke Daddy is a top notch company and the people that run this place are second to none. The product is also great as I have had no issues with my pellet pro until recently. I highly recommend doing business with this company and I never give reviews unless it’s exceptional service. You can’t go wrong with the people at Smoke Daddy.
Wow! The Pellet Pro Vertical smoker has completely ruined me! I will never go out to eat BBQ again. Why bother when I can get Pro results... read more at home! Easy to use and maintain! The team at Smoke Daddy was incredible to work with. Highly recommend getting yourself one. You will not regret it!
The "Heavy D" stick burning heat diffuser works great and is a great addition of extra smoke for my Traeger.
Great company quality products!
I cannot say, enough, how awesome this company is. I received the motor bracket and it was very easy to install. I have no worries about my auger... read more motor going out, prematurely, now. Also, purchased the flame diffuser. My Austin XL is running like a well oiled machine and temps are very even!!!!
These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.
Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.
Great people to do business with.
Dennis and the crew at Smokedaddy are the most customer friendly people I've ever run into. How many other companies can you call after hours and the boss answers the... read more phone and helps you out? How many companies can you email on Sunday expecting an answer on Monday only to find out it's already been answered. I wish other companies were is good as this one
Was having temp issues with my 7 year old treager pro22. It has been a great grill, I have only replaced the burner pot about 2 year ago. it was... read more suggested to replace the temp prob. The prob did help it get better temps, but the swing was 50+ degrees. Did some hunting and found smoke daddy. Called and talked with a gentleman and he seems very genuine, so I Bought the PID controller and a spare burner pot. The install was very striaght forward for the pid controller. First fire up and WOW! This is truely a PID controller not a timed despenser. This grill is way better than it has ever been. Gets to temp super fast and holds with in +/- 5 degrees. The smell of the pellets burning/smoking is so much better. It also uses way less pellets and can reach 500 degrees. PID controller is worth every penny!!!!! The burn pot is of better quaility as well. The way the holes are shaped and placed helps with cleaner burned pellets and less ash build up in bottom of pot. I will be buying all my future replacement parts from smoke daddy. Keep up the good work guys!
AWESOME PRODUCTS,I PURCHASED THE AUGER MOTOR UPGRADE,AUGER BUSHING,PELLET GRILL INDUCTION MOTOR,AND THE BEST THING WAS AUGER MOTOR ALUNIMUM BRACKET,PARTS WERE OUTSTANDING,THEY ALL WORKED GREAT,IVE ALSO PURCHASED A SMOKE DADDY COLD... read more SMOKER ADDED IT TO PELLET GRILL WHILE COOKING,ITS A AWESOME FEATURE FOR ADDING MORE SMOKE OR COLD SMOKING,I DEFINITELY RECOMMEND THIS COMPANY
I am absolutely in love with the 1190. I purchased it and had some issues at first with it. Without hesitation, on a Sunday, Dennis answered my email and helped... read more me out. The grill is working flawlessly now and I’m so happy with the quality of their product. Their customer service experience is excellent. Their products are fantastic and this grill beats what I purchased from the big box stores in the past. I absolutely love this company.
purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023
Owner and staff are extremely knowledgeable, very friendly. And helpful
I've had my pellet pro for 5 years and use it 4-5 times per year. I chose this brand by doing my research on design and of course reviews. The... read more quality is second to none. It heats consistent and gives a flavorful smoke aroma to meat. I keep it clean and under cover in my garage and it looks like I just got. Highly recommended if your in the market.
The customer service that this small company offers is beyond amazing. The bigger companies should take note and return to the quality customer service that used to be the... read more norm in America.
This spit is a monster. It is absolutely amazing. Well built to even my specs . As a Structural engineer I can find faults in just about anything. NOT THIS.... read more It cooked this lamb with perfection.
Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.
I recently inherited an old Traeger smoker from my father who recently passed. He absolutely loved that smoker and making wonderful food. Unfortunately the electronics we're having issues and needed... read more to be replaced. I received the PID pellet pro and installed it and everything worked fantastic. After a few months I had an issue with the unit blowing fuses and reached out to customer support and emailed with Dan Seppala. Without hesitation he sent me out the replacement parts I needed to get this smoker back up and running. This kind of customer service and backing of their product goes a long way in my book and it had to find nowadays. I will recommend and use their products with high honors. Thank you everyone at Smoke Daddy Inc!
Great prices, amazing gars, great customer service and the people work here are very helpful and knowledgeable.????????????????????????????????????????????????
Price: $99.99 Original price was: $99.99.$49.99Current price is: $49.99.
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View our current offers
Check out our videos
Our customers custom builds
Read some reviews