Our Company

Great Service and support. I built my smokehouse back in Feb of 2020 and while it has a firebox I also installed a Pellet Pro to maintain a constant temperature... read more over long smokes and it has worked perfectly. I have been smoking bacon, ribs, turkey, fish and vegetables as well. I emailed Dennis directly with several questions and he was very helpful. The product works great! Urban Cowgill September 2020

Purchased a pellet pro from Smoke Daddy a few years back. Today on 4th of July, I had an issue with my smoker throwing my breaker when I turned it... read more on. Called Smoke Daddy and unfortunately they were closed because it is a Saturday and also a holiday. Their recording said press 0 for a bbq emergency so I did and much to my surprise Dennis answered the phone. I explained my issue and Dennis had a pretty good idea of what the issue was and walked me through how to fix it so I could bbq for the weekend. I rarely see the customer service like this from companies. Smoke Daddy is a top notch company and the people that run this place are second to none. The product is also great as I have had no issues with my pellet pro until recently. I highly recommend doing business with this company and I never give reviews unless it’s exceptional service. You can’t go wrong with the people at Smoke Daddy.

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.

This smoker is legit! I have never used a pellet smoker before but my brother in law has one. He was totally impressed with this setup! I’ve been trying for... read more years to get this level of smoke flavor in my food! The Heavy D heat diffuser upgrade is totally worth it!!! Can’t wait to smoke homemade deer summer sausage with the sportsman’s algorithm… the controller works amazing! Up to temp and holds the temp the whole time. Even with a 15 mph east wind, high was only in the lower 70’s. Thanks Smoke Daddy for producing such a good user friendly product! Also hoping to get the WI-FI connection setup soon!

Things break, things don't work out as planned in life but it's how we deal with these challenging times that defines our character. That might seem a bit over board... read more as we are just talking about a smoker but Dennis and the family/team there at Smoke Daddy always rise to the occasion. I've had my vertical for nearly 3 years (30-40+ hours a week is common). I've had to call them twice over that time and every time I screwed something up they where there at the other end of the phone walking me through it. Yes, even 3 years later when the unit is out of warranty and well worn. This commitment to excellence is hard to find but when you do you hold on to it. Buy with confidence and know that you have an ally when you do.

Owner and staff are extremely knowledgeable, very friendly. And helpful

This place has everything for your grilling/smoking needs. They are innovative and always creating new high quality accessories for your grill. I will continue to purchase all my future grilling... read more toys from this company and urge everyone to give this place a look before they purchase thier next grill or smoker.

The "Heavy D" stick burning heat diffuser works great and is a great addition of extra smoke for my Traeger.

Awesome products and friendly service.

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023

Purchased an pellet pro assembly to use in a custom hybrid offset smoker. It attached well onto an old country brazos and able to maintain temperature using both wood splits... read more and pellet. Works extremely well and produce great smoke. This is the best set up, able to get offset flavors with the convenience of a pellet PID controller!

Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!

Dennis and the crew at Smokedaddy are the most customer friendly people I've ever run into. How many other companies can you call after hours and the boss answers the... read more phone and helps you out? How many companies can you email on Sunday expecting an answer on Monday only to find out it's already been answered. I wish other companies were is good as this one

Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.

Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.

Two things... Products are AMAZING! The team is AMAZING! I have the Vertical 2300 and it is the best pit I've owned (I own a large 500 gallon reverse flow,... read more Blazn Grill Works, Masterbuilt Gravity Series, offset stick burner, and 3 drums). The Pellet Pro is has great quality materials, amazing build and construction, and puts out the best (GET THE HAVEY D). Regards to the team, non better! The are easy to get in touch with and very responsive. They take great pride in their work and genuinely want you to have the best experience with their products. If its their fault, they fix it and if its yours...they are there to help you get up and running. Bottom line...you cant go wrong here!!!

I recently bought the wifi pro rebuild kit recently not only was the kit complete with everything needed to rebuild your tired grill, the purchase was easy shipping was... read more super fast, and the kit went in without a hitch. On initial run i was able to get my grill up to 425 at almost freezing. i am looking forward to cooking with this bad boy

I’ve owned one of the pellet pro 2300s for about 2 weeks. So far I’ve done more than half a dozen cooks on it. This thing is built... read more like a tank. Smoke Daddy’s attention to detail in the design is great! I’m very impressed by how well it holds temps steady. I’ve also attached the Smoke Daddy Big Kahuna cold smoke generator to it for cold smoking cheese and fish. Both products have worked well for me so far. The customer service at Smoke Daddy is amazing. They respond super quick to all my emails. I would recommend doing business with them. Thanks Smoke Daddy!

I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.

I needed some parts in a hurry (an auger motor and bushing) the service was very helpful and really quick and parts got here own time! also, I have... read more used my pellet hopper (in a custom conversion I did) on an average of 30 hrs a weekend for the last 10-12 months... it works and cooks fantastic!

Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!

AWESOME PRODUCTS,I PURCHASED THE AUGER MOTOR UPGRADE,AUGER BUSHING,PELLET GRILL INDUCTION MOTOR,AND THE BEST THING WAS AUGER MOTOR ALUNIMUM BRACKET,PARTS WERE OUTSTANDING,THEY ALL WORKED GREAT,IVE ALSO PURCHASED A SMOKE DADDY COLD... read more SMOKER ADDED IT TO PELLET GRILL WHILE COOKING,ITS A AWESOME FEATURE FOR ADDING MORE SMOKE OR COLD SMOKING,I DEFINITELY RECOMMEND THIS COMPANY

Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.

I've had my pellet pro for 5 years and use it 4-5 times per year. I chose this brand by doing my research on design and of course reviews. The... read more quality is second to none. It heats consistent and gives a flavorful smoke aroma to meat. I keep it clean and under cover in my garage and it looks like I just got. Highly recommended if your in the market.

The customer service that this small company offers is beyond amazing. The bigger companies should take note and return to the quality customer service that used to be the... read more norm in America.