Who's Your
Smoke Daddy?

let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.

Great people to do business with.

Was having temp issues with my 7 year old treager pro22. It has been a great grill, I have only replaced the burner pot about 2 year ago. it was... read more suggested to replace the temp prob. The prob did help it get better temps, but the swing was 50+ degrees. Did some hunting and found smoke daddy. Called and talked with a gentleman and he seems very genuine, so I Bought the PID controller and a spare burner pot. The install was very striaght forward for the pid controller. First fire up and WOW! This is truely a PID controller not a timed despenser. This grill is way better than it has ever been. Gets to temp super fast and holds with in +/- 5 degrees. The smell of the pellets burning/smoking is so much better. It also uses way less pellets and can reach 500 degrees. PID controller is worth every penny!!!!! The burn pot is of better quaility as well. The way the holes are shaped and placed helps with cleaner burned pellets and less ash build up in bottom of pot. I will be buying all my future replacement parts from smoke daddy. Keep up the good work guys!

Great service, and the quality of my new pellet grill is second to no other. Keep up the great work and customer service. Thanks for a piece of equipment that... read more is a joy to use.

I cannot say, enough, how awesome this company is. I received the motor bracket and it was very easy to install. I have no worries about my auger... read more motor going out, prematurely, now. Also, purchased the flame diffuser. My Austin XL is running like a well oiled machine and temps are very even!!!!

Purchased a pellet pro from Smoke Daddy a few years back. Today on 4th of July, I had an issue with my smoker throwing my breaker when I turned it... read more on. Called Smoke Daddy and unfortunately they were closed because it is a Saturday and also a holiday. Their recording said press 0 for a bbq emergency so I did and much to my surprise Dennis answered the phone. I explained my issue and Dennis had a pretty good idea of what the issue was and walked me through how to fix it so I could bbq for the weekend. I rarely see the customer service like this from companies. Smoke Daddy is a top notch company and the people that run this place are second to none. The product is also great as I have had no issues with my pellet pro until recently. I highly recommend doing business with this company and I never give reviews unless it’s exceptional service. You can’t go wrong with the people at Smoke Daddy.

Dennis and the crew at Smokedaddy are the most customer friendly people I've ever run into. How many other companies can you call after hours and the boss answers the... read more phone and helps you out? How many companies can you email on Sunday expecting an answer on Monday only to find out it's already been answered. I wish other companies were is good as this one

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

I have been smoking BBQ for about 6 months using my pellet smoker, but I never got the smoke levels I wanted. I bought their “Heavy D” Stick Burning Heat... read more Diffuser, which replaced my *significantly* lighter heat deflector/diffuser that came with my pellet smoker. I LOVE being able to have wood stick smoke in the first 2 hours of crucial smoking time. It works so well. My last brisket had seriously excellent flavor. Smoke Daddy is a great small business creating innovative products. They sell creative solutions that you won't find elsewhere. Also, their customer service is top notch. I spoke to Dan with my issues, and he helped me think through the possible solutions. Give them a call! They are thoughtful, engaged, and give great advice.

Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.

Ordered through Amazon and the unit came with a piece missing. SmokeDaddy quickly replaced that with no question. Then afer using it I discovered I was sent the wrong... read more model - not the one I ordered for a Pit Boss Pellet Grill. Again SmokeDaddy quickly acknowledged the problem and told me how to fix it. I believe this unit along with some fire bricks has helped to even out the temperature of my grill.

Upgraded my traeger auger motor and fan due to low temp issues associated with my trager lil tex. I can now get over 500. Great service, awesome... read more products, and fast delivery.

I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.

The "Heavy D" stick burning heat diffuser works great and is a great addition of extra smoke for my Traeger.

Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.

These are amazing products for anyone looking to build a custom smoker! We took an old food proofer and made some modifications, adding in all products from Smoke Daddy! The... read more Pellet Pro Hopper is such a great product because of the flexibility you have to try different pellets, set the temperature, and go. It is worth upgrading the heating probe, so we would definitely recommend it. You will see in the photos that we also added the Big Kahuna Cold Smoke Generator for the flexibility of adding smoke for that amazing smoke ring, or to cold smoke some cheese, eggs, bacon, you name it! We love Smoke Daddy and what they have to offer. Their customer service is excellent and Dennis and his crew do it right! If you are looking for quality products with amazing results…Smoke Daddy is the place to go!

Great Service and support. I built my smokehouse back in Feb of 2020 and while it has a firebox I also installed a Pellet Pro to maintain a constant temperature... read more over long smokes and it has worked perfectly. I have been smoking bacon, ribs, turkey, fish and vegetables as well. I emailed Dennis directly with several questions and he was very helpful. The product works great! Urban Cowgill September 2020

Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.

I purchased a shelf that Smoke Daddy said would fit my pellet grill. As it turned out, it didn't. I emailed them about the issue and they promptly replied with... read more a return label. They sent the correct shelf and a gift for my troubles. They are quick about shipping. It only took 8 days from the initial delivery, return and the receipt of the proper shelf and gift. Dan was my POC and he always replied to my messages quickly. I would rate their customer service as EXCELLENT!!!! The products are of great quality. Buy from Smoke Daddy with confidence. They do take care of their customers. I will not hesitate to look to them for future purchases...Terry

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.

Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!

A Awesome Family Ran Business 100% Satisfied .Thank u

Every time that I have an issue with anything regarding my Smoke Daddy, I can call anytime, including weekends, and I always receive the help that I need. Lately,... read more I sent in my control panel for updates, and it apparently got lost in the mail somehow. Without hesitation, Smoke Daddy Inc. offered to send me a new one if they didn't receive it soon. Well, I just got my new control panel in the mail today. I have nothing but good things to say about Smoke Daddy Inc. and how they have always treated me.

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!

I ordered a Pellet Pro hopper assembly and a convection fan for a custom smoker I was building. My order arrived very quickly and the customer service was outstanding. They... read more answered all my questions almost immediately throughout the build! I’ll be buying from them again!

Great prices, amazing gars, great customer service and the people work here are very helpful and knowledgeable.????????????????????????????????????????????????