Who's Your
Smoke Daddy?

Just wanted to let you know that Smoke Daddy Inc. stands by their product. I had an issue that was mostly my fault and basically by the time i got... read more off the phone with them the second time we had rebuilt the entire electronics of the smoker. I have their vertical pellet smoker with the Heavy D and fan accessories and i just love this smoker. The thought of potentially ruining my smoker was devistating to me but I got them on the phone and in short order they got me what i needed at no charge. It is good to know there are good people building great products right here in the USA. ps; If you haven't cleaned the colleted grease off the bottom for a while be careful when using the HIGH setting. They gave me a good tip as well to use a large pan on the bottom shelf to catch the grease. Thanks again Dan and Danielle and everyone at Smoke Daddy Inc. SmokinHot Dave

The customer service that this small company offers is beyond amazing. The bigger companies should take note and return to the quality customer service that used to be the... read more norm in America.

If I could give 10 stars I would. I ordered a convection fan to install onto a different brand smoker. The fan came very quickly was easy to... read more install. After installation, I noticed that a part had been damaged most likely during shipping, but since I didn’t notice until later, I could know for sure. I sent an email and a replacement came quicker than I thought possible. I didn’t read any reviews until I went to post mine and I know how they have 5 stars. GREAT company to deal with.

Things break, things don't work out as planned in life but it's how we deal with these challenging times that defines our character. That might seem a bit over board... read more as we are just talking about a smoker but Dennis and the family/team there at Smoke Daddy always rise to the occasion. I've had my vertical for nearly 3 years (30-40+ hours a week is common). I've had to call them twice over that time and every time I screwed something up they where there at the other end of the phone walking me through it. Yes, even 3 years later when the unit is out of warranty and well worn. This commitment to excellence is hard to find but when you do you hold on to it. Buy with confidence and know that you have an ally when you do.

A Awesome Family Ran Business 100% Satisfied .Thank u

Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.

I am absolutely in love with the 1190. I purchased it and had some issues at first with it. Without hesitation, on a Sunday, Dennis answered my email and helped... read more me out. The grill is working flawlessly now and I’m so happy with the quality of their product. Their customer service experience is excellent. Their products are fantastic and this grill beats what I purchased from the big box stores in the past. I absolutely love this company.

These are amazing products for anyone looking to build a custom smoker! We took an old food proofer and made some modifications, adding in all products from Smoke Daddy! The... read more Pellet Pro Hopper is such a great product because of the flexibility you have to try different pellets, set the temperature, and go. It is worth upgrading the heating probe, so we would definitely recommend it. You will see in the photos that we also added the Big Kahuna Cold Smoke Generator for the flexibility of adding smoke for that amazing smoke ring, or to cold smoke some cheese, eggs, bacon, you name it! We love Smoke Daddy and what they have to offer. Their customer service is excellent and Dennis and his crew do it right! If you are looking for quality products with amazing results…Smoke Daddy is the place to go!

I have been smoking BBQ for about 6 months using my pellet smoker, but I never got the smoke levels I wanted. I bought their “Heavy D” Stick Burning Heat... read more Diffuser, which replaced my *significantly* lighter heat deflector/diffuser that came with my pellet smoker. I LOVE being able to have wood stick smoke in the first 2 hours of crucial smoking time. It works so well. My last brisket had seriously excellent flavor. Smoke Daddy is a great small business creating innovative products. They sell creative solutions that you won't find elsewhere. Also, their customer service is top notch. I spoke to Dan with my issues, and he helped me think through the possible solutions. Give them a call! They are thoughtful, engaged, and give great advice.

I’ve owned one of the pellet pro 2300s for about 2 weeks. So far I’ve done more than half a dozen cooks on it. This thing is built... read more like a tank. Smoke Daddy’s attention to detail in the design is great! I’m very impressed by how well it holds temps steady. I’ve also attached the Smoke Daddy Big Kahuna cold smoke generator to it for cold smoking cheese and fish. Both products have worked well for me so far. The customer service at Smoke Daddy is amazing. They respond super quick to all my emails. I would recommend doing business with them. Thanks Smoke Daddy!

I cannot say, enough, how awesome this company is. I received the motor bracket and it was very easy to install. I have no worries about my auger... read more motor going out, prematurely, now. Also, purchased the flame diffuser. My Austin XL is running like a well oiled machine and temps are very even!!!!

My order was placed easily. I'm in MI and item showed up the next day. Initial inspection of my pizza oven insert was positive. Arrived in perfect... read more condition, quality was superb. Just finished an initial burn in to remove any production oils in my Zgrill pellet grill.

I can't remember the lady's name who I dealt with but she was absolutely wonderful. I ordered the Heavy D stick burning heat diffuser. She was extremely helpful in answering... read more all my questions and double checking to make sure it would fit my unit. She also took the time to check and give me the best shipping options available for me. I ordered the unit on Wednesday October 05/22 and received by Saturday Oct.08 /22. This unit is built like a tank and I could instantly see and feel the quality and they even put a full sized piece of wood in each slot. Talk about looking after the little details which to me always stand out more than just the obvious. I've also had the pleasure of dealing with Dennis and I have to say top notch as well.. Don't hesitate to deal with Smoke Daddy and their products are second to none. Thanks again for your great customer service, fast shipping and customer care. AAAAA+

Two things... Products are AMAZING! The team is AMAZING! I have the Vertical 2300 and it is the best pit I've owned (I own a large 500 gallon reverse flow,... read more Blazn Grill Works, Masterbuilt Gravity Series, offset stick burner, and 3 drums). The Pellet Pro is has great quality materials, amazing build and construction, and puts out the best (GET THE HAVEY D). Regards to the team, non better! The are easy to get in touch with and very responsive. They take great pride in their work and genuinely want you to have the best experience with their products. If its their fault, they fix it and if its yours...they are there to help you get up and running. Bottom line...you cant go wrong here!!!

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

I purchased a shelf that Smoke Daddy said would fit my pellet grill. As it turned out, it didn't. I emailed them about the issue and they promptly replied with... read more a return label. They sent the correct shelf and a gift for my troubles. They are quick about shipping. It only took 8 days from the initial delivery, return and the receipt of the proper shelf and gift. Dan was my POC and he always replied to my messages quickly. I would rate their customer service as EXCELLENT!!!! The products are of great quality. Buy from Smoke Daddy with confidence. They do take care of their customers. I will not hesitate to look to them for future purchases...Terry

Owner and staff are extremely knowledgeable, very friendly. And helpful

I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.

Every small business and large company should take lessons from Smoke Daddy Inc. By far the best customer service I have ever experienced. It is a pleasure buying... read more from a business that actually cares for their customers needs and knows their products. I will definitely be a long time customer. Thank you Dan and the rest of the Smoke Daddy team!

Great company quality products!

Great people to do business with.

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

This smoker is legit! I have never used a pellet smoker before but my brother in law has one. He was totally impressed with this setup! I’ve been trying for... read more years to get this level of smoke flavor in my food! The Heavy D heat diffuser upgrade is totally worth it!!! Can’t wait to smoke homemade deer summer sausage with the sportsman’s algorithm… the controller works amazing! Up to temp and holds the temp the whole time. Even with a 15 mph east wind, high was only in the lower 70’s. Thanks Smoke Daddy for producing such a good user friendly product! Also hoping to get the WI-FI connection setup soon!

Wow! The Pellet Pro Vertical smoker has completely ruined me! I will never go out to eat BBQ again. Why bother when I can get Pro results... read more at home! Easy to use and maintain! The team at Smoke Daddy was incredible to work with. Highly recommend getting yourself one. You will not regret it!

I have been a pellet pro guy for a few years. My machine is awesome. Has already outlived the cheaply made Traeger I started out with. But the kicker is... read more these guys are there when you call. Parts , service. All great. Merica!