Who's Your
Smoke Daddy?

let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.

Great people to do business with.

Ordered through Amazon and the unit came with a piece missing. SmokeDaddy quickly replaced that with no question. Then afer using it I discovered I was sent the wrong... read more model - not the one I ordered for a Pit Boss Pellet Grill. Again SmokeDaddy quickly acknowledged the problem and told me how to fix it. I believe this unit along with some fire bricks has helped to even out the temperature of my grill.

Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.

Great smoker, American made.

This spit is a monster. It is absolutely amazing. Well built to even my specs . As a Structural engineer I can find faults in just about anything. NOT THIS.... read more It cooked this lamb with perfection.

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.

If I could give 10 stars I would. I ordered a convection fan to install onto a different brand smoker. The fan came very quickly was easy to... read more install. After installation, I noticed that a part had been damaged most likely during shipping, but since I didn’t notice until later, I could know for sure. I sent an email and a replacement came quicker than I thought possible. I didn’t read any reviews until I went to post mine and I know how they have 5 stars. GREAT company to deal with.

I ordered a Pellet Pro hopper assembly and a convection fan for a custom smoker I was building. My order arrived very quickly and the customer service was outstanding. They... read more answered all my questions almost immediately throughout the build! I’ll be buying from them again!

I can't remember the lady's name who I dealt with but she was absolutely wonderful. I ordered the Heavy D stick burning heat diffuser. She was extremely helpful in answering... read more all my questions and double checking to make sure it would fit my unit. She also took the time to check and give me the best shipping options available for me. I ordered the unit on Wednesday October 05/22 and received by Saturday Oct.08 /22. This unit is built like a tank and I could instantly see and feel the quality and they even put a full sized piece of wood in each slot. Talk about looking after the little details which to me always stand out more than just the obvious. I've also had the pleasure of dealing with Dennis and I have to say top notch as well.. Don't hesitate to deal with Smoke Daddy and their products are second to none. Thanks again for your great customer service, fast shipping and customer care. AAAAA+

Upgraded my traeger auger motor and fan due to low temp issues associated with my trager lil tex. I can now get over 500. Great service, awesome... read more products, and fast delivery.

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

Awesome products and friendly service.

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

My order was placed easily. I'm in MI and item showed up the next day. Initial inspection of my pizza oven insert was positive. Arrived in perfect... read more condition, quality was superb. Just finished an initial burn in to remove any production oils in my Zgrill pellet grill.

I've had my pellet pro for 5 years and use it 4-5 times per year. I chose this brand by doing my research on design and of course reviews. The... read more quality is second to none. It heats consistent and gives a flavorful smoke aroma to meat. I keep it clean and under cover in my garage and it looks like I just got. Highly recommended if your in the market.

I have built a few large smokers .my new costum build I used the pellet pro elite. I had a problem & called on Christmas eve & Dennis answered the... read more phone .I'm still amazed .Dennis you have a costumer for life

Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.

Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.

purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023

Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!

Great prices, amazing gars, great customer service and the people work here are very helpful and knowledgeable.????????????????????????????????????????????????

I purchased a shelf that Smoke Daddy said would fit my pellet grill. As it turned out, it didn't. I emailed them about the issue and they promptly replied with... read more a return label. They sent the correct shelf and a gift for my troubles. They are quick about shipping. It only took 8 days from the initial delivery, return and the receipt of the proper shelf and gift. Dan was my POC and he always replied to my messages quickly. I would rate their customer service as EXCELLENT!!!! The products are of great quality. Buy from Smoke Daddy with confidence. They do take care of their customers. I will not hesitate to look to them for future purchases...Terry

I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.

This company is top notch! They take care of the customer. I am so glad to have gotten my hoppers from them and will continue to get my smoker needs... read more from them. Dallas and Dan are always on the ball to make sure things are taken care of.

A Awesome Family Ran Business 100% Satisfied .Thank u

I have been a pellet pro guy for a few years. My machine is awesome. Has already outlived the cheaply made Traeger I started out with. But the kicker is... read more these guys are there when you call. Parts , service. All great. Merica!