Who's Your
Smoke Daddy?

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

Great people to do business with.

let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.

The "Heavy D" stick burning heat diffuser works great and is a great addition of extra smoke for my Traeger.

I recently bought the wifi pro rebuild kit recently not only was the kit complete with everything needed to rebuild your tired grill, the purchase was easy shipping was... read more super fast, and the kit went in without a hitch. On initial run i was able to get my grill up to 425 at almost freezing. i am looking forward to cooking with this bad boy

I have built a few large smokers .my new costum build I used the pellet pro elite. I had a problem & called on Christmas eve & Dennis answered the... read more phone .I'm still amazed .Dennis you have a costumer for life

Great service, and the quality of my new pellet grill is second to no other. Keep up the great work and customer service. Thanks for a piece of equipment that... read more is a joy to use.

This spit is a monster. It is absolutely amazing. Well built to even my specs . As a Structural engineer I can find faults in just about anything. NOT THIS.... read more It cooked this lamb with perfection.

purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023

Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!

This smoker is legit! I have never used a pellet smoker before but my brother in law has one. He was totally impressed with this setup! I’ve been trying for... read more years to get this level of smoke flavor in my food! The Heavy D heat diffuser upgrade is totally worth it!!! Can’t wait to smoke homemade deer summer sausage with the sportsman’s algorithm… the controller works amazing! Up to temp and holds the temp the whole time. Even with a 15 mph east wind, high was only in the lower 70’s. Thanks Smoke Daddy for producing such a good user friendly product! Also hoping to get the WI-FI connection setup soon!

Wow! The Pellet Pro Vertical smoker has completely ruined me! I will never go out to eat BBQ again. Why bother when I can get Pro results... read more at home! Easy to use and maintain! The team at Smoke Daddy was incredible to work with. Highly recommend getting yourself one. You will not regret it!

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

Every time that I have an issue with anything regarding my Smoke Daddy, I can call anytime, including weekends, and I always receive the help that I need. Lately,... read more I sent in my control panel for updates, and it apparently got lost in the mail somehow. Without hesitation, Smoke Daddy Inc. offered to send me a new one if they didn't receive it soon. Well, I just got my new control panel in the mail today. I have nothing but good things to say about Smoke Daddy Inc. and how they have always treated me.

I recently inherited an old Traeger smoker from my father who recently passed. He absolutely loved that smoker and making wonderful food. Unfortunately the electronics we're having issues and needed... read more to be replaced. I received the PID pellet pro and installed it and everything worked fantastic. After a few months I had an issue with the unit blowing fuses and reached out to customer support and emailed with Dan Seppala. Without hesitation he sent me out the replacement parts I needed to get this smoker back up and running. This kind of customer service and backing of their product goes a long way in my book and it had to find nowadays. I will recommend and use their products with high honors. Thank you everyone at Smoke Daddy Inc!

Awesome products and friendly service.

Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!

I ordered a Pellet Pro hopper assembly and a convection fan for a custom smoker I was building. My order arrived very quickly and the customer service was outstanding. They... read more answered all my questions almost immediately throughout the build! I’ll be buying from them again!

I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.

Purchased a pellet pro from Smoke Daddy a few years back. Today on 4th of July, I had an issue with my smoker throwing my breaker when I turned it... read more on. Called Smoke Daddy and unfortunately they were closed because it is a Saturday and also a holiday. Their recording said press 0 for a bbq emergency so I did and much to my surprise Dennis answered the phone. I explained my issue and Dennis had a pretty good idea of what the issue was and walked me through how to fix it so I could bbq for the weekend. I rarely see the customer service like this from companies. Smoke Daddy is a top notch company and the people that run this place are second to none. The product is also great as I have had no issues with my pellet pro until recently. I highly recommend doing business with this company and I never give reviews unless it’s exceptional service. You can’t go wrong with the people at Smoke Daddy.

Great selection of wood pellets, good prices and great friendly staff

Just wanted to let you know that Smoke Daddy Inc. stands by their product. I had an issue that was mostly my fault and basically by the time i got... read more off the phone with them the second time we had rebuilt the entire electronics of the smoker. I have their vertical pellet smoker with the Heavy D and fan accessories and i just love this smoker. The thought of potentially ruining my smoker was devistating to me but I got them on the phone and in short order they got me what i needed at no charge. It is good to know there are good people building great products right here in the USA. ps; If you haven't cleaned the colleted grease off the bottom for a while be careful when using the HIGH setting. They gave me a good tip as well to use a large pan on the bottom shelf to catch the grease. Thanks again Dan and Danielle and everyone at Smoke Daddy Inc. SmokinHot Dave

Great prices, amazing gars, great customer service and the people work here are very helpful and knowledgeable.????????????????????????????????????????????????

I can't remember the lady's name who I dealt with but she was absolutely wonderful. I ordered the Heavy D stick burning heat diffuser. She was extremely helpful in answering... read more all my questions and double checking to make sure it would fit my unit. She also took the time to check and give me the best shipping options available for me. I ordered the unit on Wednesday October 05/22 and received by Saturday Oct.08 /22. This unit is built like a tank and I could instantly see and feel the quality and they even put a full sized piece of wood in each slot. Talk about looking after the little details which to me always stand out more than just the obvious. I've also had the pleasure of dealing with Dennis and I have to say top notch as well.. Don't hesitate to deal with Smoke Daddy and their products are second to none. Thanks again for your great customer service, fast shipping and customer care. AAAAA+

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.