Who's Your
Smoke Daddy?

Ordered through Amazon and the unit came with a piece missing. SmokeDaddy quickly replaced that with no question. Then afer using it I discovered I was sent the wrong... read more model - not the one I ordered for a Pit Boss Pellet Grill. Again SmokeDaddy quickly acknowledged the problem and told me how to fix it. I believe this unit along with some fire bricks has helped to even out the temperature of my grill.

Amazing vertical smoker and amazing customer service. This is the best product I have purchased in a while. I have owned my smoker for over 3 years now.... read more I Highly recommend.

Just wanted to let you know that Smoke Daddy Inc. stands by their product. I had an issue that was mostly my fault and basically by the time i got... read more off the phone with them the second time we had rebuilt the entire electronics of the smoker. I have their vertical pellet smoker with the Heavy D and fan accessories and i just love this smoker. The thought of potentially ruining my smoker was devistating to me but I got them on the phone and in short order they got me what i needed at no charge. It is good to know there are good people building great products right here in the USA. ps; If you haven't cleaned the colleted grease off the bottom for a while be careful when using the HIGH setting. They gave me a good tip as well to use a large pan on the bottom shelf to catch the grease. Thanks again Dan and Danielle and everyone at Smoke Daddy Inc. SmokinHot Dave

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

Owner and staff are extremely knowledgeable, very friendly. And helpful

Purchased an pellet pro assembly to use in a custom hybrid offset smoker. It attached well onto an old country brazos and able to maintain temperature using both wood splits... read more and pellet. Works extremely well and produce great smoke. This is the best set up, able to get offset flavors with the convenience of a pellet PID controller!

I recently bought the wifi pro rebuild kit recently not only was the kit complete with everything needed to rebuild your tired grill, the purchase was easy shipping was... read more super fast, and the kit went in without a hitch. On initial run i was able to get my grill up to 425 at almost freezing. i am looking forward to cooking with this bad boy

Great selection of wood pellets, good prices and great friendly staff

My order was placed easily. I'm in MI and item showed up the next day. Initial inspection of my pizza oven insert was positive. Arrived in perfect... read more condition, quality was superb. Just finished an initial burn in to remove any production oils in my Zgrill pellet grill.

I cannot say, enough, how awesome this company is. I received the motor bracket and it was very easy to install. I have no worries about my auger... read more motor going out, prematurely, now. Also, purchased the flame diffuser. My Austin XL is running like a well oiled machine and temps are very even!!!!

This smoker is legit! I have never used a pellet smoker before but my brother in law has one. He was totally impressed with this setup! I’ve been trying for... read more years to get this level of smoke flavor in my food! The Heavy D heat diffuser upgrade is totally worth it!!! Can’t wait to smoke homemade deer summer sausage with the sportsman’s algorithm… the controller works amazing! Up to temp and holds the temp the whole time. Even with a 15 mph east wind, high was only in the lower 70’s. Thanks Smoke Daddy for producing such a good user friendly product! Also hoping to get the WI-FI connection setup soon!

Great service, and the quality of my new pellet grill is second to no other. Keep up the great work and customer service. Thanks for a piece of equipment that... read more is a joy to use.

Awesome products and friendly service.

This spit is a monster. It is absolutely amazing. Well built to even my specs . As a Structural engineer I can find faults in just about anything. NOT THIS.... read more It cooked this lamb with perfection.

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

A Awesome Family Ran Business 100% Satisfied .Thank u

Great Service and support. I built my smokehouse back in Feb of 2020 and while it has a firebox I also installed a Pellet Pro to maintain a constant temperature... read more over long smokes and it has worked perfectly. I have been smoking bacon, ribs, turkey, fish and vegetables as well. I emailed Dennis directly with several questions and he was very helpful. The product works great! Urban Cowgill September 2020

Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.

I have been smoking BBQ for about 6 months using my pellet smoker, but I never got the smoke levels I wanted. I bought their “Heavy D” Stick Burning Heat... read more Diffuser, which replaced my *significantly* lighter heat deflector/diffuser that came with my pellet smoker. I LOVE being able to have wood stick smoke in the first 2 hours of crucial smoking time. It works so well. My last brisket had seriously excellent flavor. Smoke Daddy is a great small business creating innovative products. They sell creative solutions that you won't find elsewhere. Also, their customer service is top notch. I spoke to Dan with my issues, and he helped me think through the possible solutions. Give them a call! They are thoughtful, engaged, and give great advice.

Upgraded my traeger auger motor and fan due to low temp issues associated with my trager lil tex. I can now get over 500. Great service, awesome... read more products, and fast delivery.

Purchased a pellet pro from Smoke Daddy a few years back. Today on 4th of July, I had an issue with my smoker throwing my breaker when I turned it... read more on. Called Smoke Daddy and unfortunately they were closed because it is a Saturday and also a holiday. Their recording said press 0 for a bbq emergency so I did and much to my surprise Dennis answered the phone. I explained my issue and Dennis had a pretty good idea of what the issue was and walked me through how to fix it so I could bbq for the weekend. I rarely see the customer service like this from companies. Smoke Daddy is a top notch company and the people that run this place are second to none. The product is also great as I have had no issues with my pellet pro until recently. I highly recommend doing business with this company and I never give reviews unless it’s exceptional service. You can’t go wrong with the people at Smoke Daddy.

Every time that I have an issue with anything regarding my Smoke Daddy, I can call anytime, including weekends, and I always receive the help that I need. Lately,... read more I sent in my control panel for updates, and it apparently got lost in the mail somehow. Without hesitation, Smoke Daddy Inc. offered to send me a new one if they didn't receive it soon. Well, I just got my new control panel in the mail today. I have nothing but good things to say about Smoke Daddy Inc. and how they have always treated me.

I am absolutely in love with the 1190. I purchased it and had some issues at first with it. Without hesitation, on a Sunday, Dennis answered my email and helped... read more me out. The grill is working flawlessly now and I’m so happy with the quality of their product. Their customer service experience is excellent. Their products are fantastic and this grill beats what I purchased from the big box stores in the past. I absolutely love this company.

I purchased a shelf that Smoke Daddy said would fit my pellet grill. As it turned out, it didn't. I emailed them about the issue and they promptly replied with... read more a return label. They sent the correct shelf and a gift for my troubles. They are quick about shipping. It only took 8 days from the initial delivery, return and the receipt of the proper shelf and gift. Dan was my POC and he always replied to my messages quickly. I would rate their customer service as EXCELLENT!!!! The products are of great quality. Buy from Smoke Daddy with confidence. They do take care of their customers. I will not hesitate to look to them for future purchases...Terry

If I could give 10 stars I would. I ordered a convection fan to install onto a different brand smoker. The fan came very quickly was easy to... read more install. After installation, I noticed that a part had been damaged most likely during shipping, but since I didn’t notice until later, I could know for sure. I sent an email and a replacement came quicker than I thought possible. I didn’t read any reviews until I went to post mine and I know how they have 5 stars. GREAT company to deal with.

I have been a pellet pro guy for a few years. My machine is awesome. Has already outlived the cheaply made Traeger I started out with. But the kicker is... read more these guys are there when you call. Parts , service. All great. Merica!

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.