Who's Your
Smoke Daddy?

let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.

Just wanted to let you know that Smoke Daddy Inc. stands by their product. I had an issue that was mostly my fault and basically by the time i got... read more off the phone with them the second time we had rebuilt the entire electronics of the smoker. I have their vertical pellet smoker with the Heavy D and fan accessories and i just love this smoker. The thought of potentially ruining my smoker was devistating to me but I got them on the phone and in short order they got me what i needed at no charge. It is good to know there are good people building great products right here in the USA. ps; If you haven't cleaned the colleted grease off the bottom for a while be careful when using the HIGH setting. They gave me a good tip as well to use a large pan on the bottom shelf to catch the grease. Thanks again Dan and Danielle and everyone at Smoke Daddy Inc. SmokinHot Dave

Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!

These are amazing products for anyone looking to build a custom smoker! We took an old food proofer and made some modifications, adding in all products from Smoke Daddy! The... read more Pellet Pro Hopper is such a great product because of the flexibility you have to try different pellets, set the temperature, and go. It is worth upgrading the heating probe, so we would definitely recommend it. You will see in the photos that we also added the Big Kahuna Cold Smoke Generator for the flexibility of adding smoke for that amazing smoke ring, or to cold smoke some cheese, eggs, bacon, you name it! We love Smoke Daddy and what they have to offer. Their customer service is excellent and Dennis and his crew do it right! If you are looking for quality products with amazing results…Smoke Daddy is the place to go!

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

Very good experience. Excellent customer service and top notch products. I have bought several things from Smoke Daddy, 1 was the pellet pro complete upgrade kit which puts... read more the stock Traeger equipment to shame. Then bought the big Kahuna cold smoker and that works fantastic. You can feel confident in buying their products. Thank you Smoke Daddy!

Great smoker, American made.

I ordered a Pellet Pro hopper assembly and a convection fan for a custom smoker I was building. My order arrived very quickly and the customer service was outstanding. They... read more answered all my questions almost immediately throughout the build! I’ll be buying from them again!

My order was placed easily. I'm in MI and item showed up the next day. Initial inspection of my pizza oven insert was positive. Arrived in perfect... read more condition, quality was superb. Just finished an initial burn in to remove any production oils in my Zgrill pellet grill.

A Awesome Family Ran Business 100% Satisfied .Thank u

I have been smoking BBQ for about 6 months using my pellet smoker, but I never got the smoke levels I wanted. I bought their “Heavy D” Stick Burning Heat... read more Diffuser, which replaced my *significantly* lighter heat deflector/diffuser that came with my pellet smoker. I LOVE being able to have wood stick smoke in the first 2 hours of crucial smoking time. It works so well. My last brisket had seriously excellent flavor. Smoke Daddy is a great small business creating innovative products. They sell creative solutions that you won't find elsewhere. Also, their customer service is top notch. I spoke to Dan with my issues, and he helped me think through the possible solutions. Give them a call! They are thoughtful, engaged, and give great advice.

Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.

Great company quality products!

Every small business and large company should take lessons from Smoke Daddy Inc. By far the best customer service I have ever experienced. It is a pleasure buying... read more from a business that actually cares for their customers needs and knows their products. I will definitely be a long time customer. Thank you Dan and the rest of the Smoke Daddy team!

Two things... Products are AMAZING! The team is AMAZING! I have the Vertical 2300 and it is the best pit I've owned (I own a large 500 gallon reverse flow,... read more Blazn Grill Works, Masterbuilt Gravity Series, offset stick burner, and 3 drums). The Pellet Pro is has great quality materials, amazing build and construction, and puts out the best (GET THE HAVEY D). Regards to the team, non better! The are easy to get in touch with and very responsive. They take great pride in their work and genuinely want you to have the best experience with their products. If its their fault, they fix it and if its yours...they are there to help you get up and running. Bottom line...you cant go wrong here!!!

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

This place has everything for your grilling/smoking needs. They are innovative and always creating new high quality accessories for your grill. I will continue to purchase all my future grilling... read more toys from this company and urge everyone to give this place a look before they purchase thier next grill or smoker.

If I could give 10 stars I would. I ordered a convection fan to install onto a different brand smoker. The fan came very quickly was easy to... read more install. After installation, I noticed that a part had been damaged most likely during shipping, but since I didn’t notice until later, I could know for sure. I sent an email and a replacement came quicker than I thought possible. I didn’t read any reviews until I went to post mine and I know how they have 5 stars. GREAT company to deal with.

Awesome products and friendly service.

Purchased a pellet pro from Smoke Daddy a few years back. Today on 4th of July, I had an issue with my smoker throwing my breaker when I turned it... read more on. Called Smoke Daddy and unfortunately they were closed because it is a Saturday and also a holiday. Their recording said press 0 for a bbq emergency so I did and much to my surprise Dennis answered the phone. I explained my issue and Dennis had a pretty good idea of what the issue was and walked me through how to fix it so I could bbq for the weekend. I rarely see the customer service like this from companies. Smoke Daddy is a top notch company and the people that run this place are second to none. The product is also great as I have had no issues with my pellet pro until recently. I highly recommend doing business with this company and I never give reviews unless it’s exceptional service. You can’t go wrong with the people at Smoke Daddy.

Great Service and support. I built my smokehouse back in Feb of 2020 and while it has a firebox I also installed a Pellet Pro to maintain a constant temperature... read more over long smokes and it has worked perfectly. I have been smoking bacon, ribs, turkey, fish and vegetables as well. I emailed Dennis directly with several questions and he was very helpful. The product works great! Urban Cowgill September 2020

This company is top notch! They take care of the customer. I am so glad to have gotten my hoppers from them and will continue to get my smoker needs... read more from them. Dallas and Dan are always on the ball to make sure things are taken care of.

Every time that I have an issue with anything regarding my Smoke Daddy, I can call anytime, including weekends, and I always receive the help that I need. Lately,... read more I sent in my control panel for updates, and it apparently got lost in the mail somehow. Without hesitation, Smoke Daddy Inc. offered to send me a new one if they didn't receive it soon. Well, I just got my new control panel in the mail today. I have nothing but good things to say about Smoke Daddy Inc. and how they have always treated me.

Wow! The Pellet Pro Vertical smoker has completely ruined me! I will never go out to eat BBQ again. Why bother when I can get Pro results... read more at home! Easy to use and maintain! The team at Smoke Daddy was incredible to work with. Highly recommend getting yourself one. You will not regret it!

Things break, things don't work out as planned in life but it's how we deal with these challenging times that defines our character. That might seem a bit over board... read more as we are just talking about a smoker but Dennis and the family/team there at Smoke Daddy always rise to the occasion. I've had my vertical for nearly 3 years (30-40+ hours a week is common). I've had to call them twice over that time and every time I screwed something up they where there at the other end of the phone walking me through it. Yes, even 3 years later when the unit is out of warranty and well worn. This commitment to excellence is hard to find but when you do you hold on to it. Buy with confidence and know that you have an ally when you do.

I needed some parts in a hurry (an auger motor and bushing) the service was very helpful and really quick and parts got here own time! also, I have... read more used my pellet hopper (in a custom conversion I did) on an average of 30 hrs a weekend for the last 10-12 months... it works and cooks fantastic!

I’ve owned one of the pellet pro 2300s for about 2 weeks. So far I’ve done more than half a dozen cooks on it. This thing is built... read more like a tank. Smoke Daddy’s attention to detail in the design is great! I’m very impressed by how well it holds temps steady. I’ve also attached the Smoke Daddy Big Kahuna cold smoke generator to it for cold smoking cheese and fish. Both products have worked well for me so far. The customer service at Smoke Daddy is amazing. They respond super quick to all my emails. I would recommend doing business with them. Thanks Smoke Daddy!