Who's Your
Smoke Daddy?

Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!

I cannot say, enough, how awesome this company is. I received the motor bracket and it was very easy to install. I have no worries about my auger... read more motor going out, prematurely, now. Also, purchased the flame diffuser. My Austin XL is running like a well oiled machine and temps are very even!!!!

Ordered through Amazon and the unit came with a piece missing. SmokeDaddy quickly replaced that with no question. Then afer using it I discovered I was sent the wrong... read more model - not the one I ordered for a Pit Boss Pellet Grill. Again SmokeDaddy quickly acknowledged the problem and told me how to fix it. I believe this unit along with some fire bricks has helped to even out the temperature of my grill.

Great people to do business with.

The customer service that this small company offers is beyond amazing. The bigger companies should take note and return to the quality customer service that used to be the... read more norm in America.

I purchased a shelf that Smoke Daddy said would fit my pellet grill. As it turned out, it didn't. I emailed them about the issue and they promptly replied with... read more a return label. They sent the correct shelf and a gift for my troubles. They are quick about shipping. It only took 8 days from the initial delivery, return and the receipt of the proper shelf and gift. Dan was my POC and he always replied to my messages quickly. I would rate their customer service as EXCELLENT!!!! The products are of great quality. Buy from Smoke Daddy with confidence. They do take care of their customers. I will not hesitate to look to them for future purchases...Terry

Great Service and support. I built my smokehouse back in Feb of 2020 and while it has a firebox I also installed a Pellet Pro to maintain a constant temperature... read more over long smokes and it has worked perfectly. I have been smoking bacon, ribs, turkey, fish and vegetables as well. I emailed Dennis directly with several questions and he was very helpful. The product works great! Urban Cowgill September 2020

I needed some parts in a hurry (an auger motor and bushing) the service was very helpful and really quick and parts got here own time! also, I have... read more used my pellet hopper (in a custom conversion I did) on an average of 30 hrs a weekend for the last 10-12 months... it works and cooks fantastic!

Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!

Was having temp issues with my 7 year old treager pro22. It has been a great grill, I have only replaced the burner pot about 2 year ago. it was... read more suggested to replace the temp prob. The prob did help it get better temps, but the swing was 50+ degrees. Did some hunting and found smoke daddy. Called and talked with a gentleman and he seems very genuine, so I Bought the PID controller and a spare burner pot. The install was very striaght forward for the pid controller. First fire up and WOW! This is truely a PID controller not a timed despenser. This grill is way better than it has ever been. Gets to temp super fast and holds with in +/- 5 degrees. The smell of the pellets burning/smoking is so much better. It also uses way less pellets and can reach 500 degrees. PID controller is worth every penny!!!!! The burn pot is of better quaility as well. The way the holes are shaped and placed helps with cleaner burned pellets and less ash build up in bottom of pot. I will be buying all my future replacement parts from smoke daddy. Keep up the good work guys!

I ordered a Pellet Pro hopper assembly and a convection fan for a custom smoker I was building. My order arrived very quickly and the customer service was outstanding. They... read more answered all my questions almost immediately throughout the build! I’ll be buying from them again!

The "Heavy D" stick burning heat diffuser works great and is a great addition of extra smoke for my Traeger.

I must say WOW…. This Pellet Pro 2300 is an amazing smoker. It holds temp perfectly. The actual construction is by far very durable and functional sound. I love the... read more all stainless steel racks that are included too. I just set it and forget it….. Wife says the food tastes awesome too.. A real smoke ring. With the added Heavy D attachment, I am using real hickory wood splits.. Thank You Dallas And Dan for being very professional, informative, and providing such an awesome product for the money.. Customer service is second to none. It’s like calling your BBq buddy for help.

I am absolutely in love with the 1190. I purchased it and had some issues at first with it. Without hesitation, on a Sunday, Dennis answered my email and helped... read more me out. The grill is working flawlessly now and I’m so happy with the quality of their product. Their customer service experience is excellent. Their products are fantastic and this grill beats what I purchased from the big box stores in the past. I absolutely love this company.

purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023

Owner and staff are extremely knowledgeable, very friendly. And helpful

Every small business and large company should take lessons from Smoke Daddy Inc. By far the best customer service I have ever experienced. It is a pleasure buying... read more from a business that actually cares for their customers needs and knows their products. I will definitely be a long time customer. Thank you Dan and the rest of the Smoke Daddy team!

I have been a pellet pro guy for a few years. My machine is awesome. Has already outlived the cheaply made Traeger I started out with. But the kicker is... read more these guys are there when you call. Parts , service. All great. Merica!

My order was placed easily. I'm in MI and item showed up the next day. Initial inspection of my pizza oven insert was positive. Arrived in perfect... read more condition, quality was superb. Just finished an initial burn in to remove any production oils in my Zgrill pellet grill.

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

Great selection of wood pellets, good prices and great friendly staff

Great prices, amazing gars, great customer service and the people work here are very helpful and knowledgeable.????????????????????????????????????????????????

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.

These are amazing products for anyone looking to build a custom smoker! We took an old food proofer and made some modifications, adding in all products from Smoke Daddy! The... read more Pellet Pro Hopper is such a great product because of the flexibility you have to try different pellets, set the temperature, and go. It is worth upgrading the heating probe, so we would definitely recommend it. You will see in the photos that we also added the Big Kahuna Cold Smoke Generator for the flexibility of adding smoke for that amazing smoke ring, or to cold smoke some cheese, eggs, bacon, you name it! We love Smoke Daddy and what they have to offer. Their customer service is excellent and Dennis and his crew do it right! If you are looking for quality products with amazing results…Smoke Daddy is the place to go!

Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!

let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.