Who's Your
Smoke Daddy?

These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.

Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!

let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.

Things break, things don't work out as planned in life but it's how we deal with these challenging times that defines our character. That might seem a bit over board... read more as we are just talking about a smoker but Dennis and the family/team there at Smoke Daddy always rise to the occasion. I've had my vertical for nearly 3 years (30-40+ hours a week is common). I've had to call them twice over that time and every time I screwed something up they where there at the other end of the phone walking me through it. Yes, even 3 years later when the unit is out of warranty and well worn. This commitment to excellence is hard to find but when you do you hold on to it. Buy with confidence and know that you have an ally when you do.

Small business with big time service. Picked up my smoker in person this morning, can't wait to put it into use!

Awesome smokers and even better customer service! Beyond happy with this company and my purchase.

Just wanted to let you know that Smoke Daddy Inc. stands by their product. I had an issue that was mostly my fault and basically by the time i got... read more off the phone with them the second time we had rebuilt the entire electronics of the smoker. I have their vertical pellet smoker with the Heavy D and fan accessories and i just love this smoker. The thought of potentially ruining my smoker was devistating to me but I got them on the phone and in short order they got me what i needed at no charge. It is good to know there are good people building great products right here in the USA. ps; If you haven't cleaned the colleted grease off the bottom for a while be careful when using the HIGH setting. They gave me a good tip as well to use a large pan on the bottom shelf to catch the grease. Thanks again Dan and Danielle and everyone at Smoke Daddy Inc. SmokinHot Dave

I recently inherited an old Traeger smoker from my father who recently passed. He absolutely loved that smoker and making wonderful food. Unfortunately the electronics we're having issues and needed... read more to be replaced. I received the PID pellet pro and installed it and everything worked fantastic. After a few months I had an issue with the unit blowing fuses and reached out to customer support and emailed with Dan Seppala. Without hesitation he sent me out the replacement parts I needed to get this smoker back up and running. This kind of customer service and backing of their product goes a long way in my book and it had to find nowadays. I will recommend and use their products with high honors. Thank you everyone at Smoke Daddy Inc!

Every small business and large company should take lessons from Smoke Daddy Inc. By far the best customer service I have ever experienced. It is a pleasure buying... read more from a business that actually cares for their customers needs and knows their products. I will definitely be a long time customer. Thank you Dan and the rest of the Smoke Daddy team!

AWESOME PRODUCTS,I PURCHASED THE AUGER MOTOR UPGRADE,AUGER BUSHING,PELLET GRILL INDUCTION MOTOR,AND THE BEST THING WAS AUGER MOTOR ALUNIMUM BRACKET,PARTS WERE OUTSTANDING,THEY ALL WORKED GREAT,IVE ALSO PURCHASED A SMOKE DADDY COLD... read more SMOKER ADDED IT TO PELLET GRILL WHILE COOKING,ITS A AWESOME FEATURE FOR ADDING MORE SMOKE OR COLD SMOKING,I DEFINITELY RECOMMEND THIS COMPANY

Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.

These are amazing products for anyone looking to build a custom smoker! We took an old food proofer and made some modifications, adding in all products from Smoke Daddy! The... read more Pellet Pro Hopper is such a great product because of the flexibility you have to try different pellets, set the temperature, and go. It is worth upgrading the heating probe, so we would definitely recommend it. You will see in the photos that we also added the Big Kahuna Cold Smoke Generator for the flexibility of adding smoke for that amazing smoke ring, or to cold smoke some cheese, eggs, bacon, you name it! We love Smoke Daddy and what they have to offer. Their customer service is excellent and Dennis and his crew do it right! If you are looking for quality products with amazing results…Smoke Daddy is the place to go!

Two things... Products are AMAZING! The team is AMAZING! I have the Vertical 2300 and it is the best pit I've owned (I own a large 500 gallon reverse flow,... read more Blazn Grill Works, Masterbuilt Gravity Series, offset stick burner, and 3 drums). The Pellet Pro is has great quality materials, amazing build and construction, and puts out the best (GET THE HAVEY D). Regards to the team, non better! The are easy to get in touch with and very responsive. They take great pride in their work and genuinely want you to have the best experience with their products. If its their fault, they fix it and if its yours...they are there to help you get up and running. Bottom line...you cant go wrong here!!!

Ordered through Amazon and the unit came with a piece missing. SmokeDaddy quickly replaced that with no question. Then afer using it I discovered I was sent the wrong... read more model - not the one I ordered for a Pit Boss Pellet Grill. Again SmokeDaddy quickly acknowledged the problem and told me how to fix it. I believe this unit along with some fire bricks has helped to even out the temperature of my grill.

Great service, and the quality of my new pellet grill is second to no other. Keep up the great work and customer service. Thanks for a piece of equipment that... read more is a joy to use.

The customer service that this small company offers is beyond amazing. The bigger companies should take note and return to the quality customer service that used to be the... read more norm in America.

I have built a few large smokers .my new costum build I used the pellet pro elite. I had a problem & called on Christmas eve & Dennis answered the... read more phone .I'm still amazed .Dennis you have a costumer for life

purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023

Wow! The Pellet Pro Vertical smoker has completely ruined me! I will never go out to eat BBQ again. Why bother when I can get Pro results... read more at home! Easy to use and maintain! The team at Smoke Daddy was incredible to work with. Highly recommend getting yourself one. You will not regret it!

I've had my pellet pro for 5 years and use it 4-5 times per year. I chose this brand by doing my research on design and of course reviews. The... read more quality is second to none. It heats consistent and gives a flavorful smoke aroma to meat. I keep it clean and under cover in my garage and it looks like I just got. Highly recommended if your in the market.

I have been smoking BBQ for about 6 months using my pellet smoker, but I never got the smoke levels I wanted. I bought their “Heavy D” Stick Burning Heat... read more Diffuser, which replaced my *significantly* lighter heat deflector/diffuser that came with my pellet smoker. I LOVE being able to have wood stick smoke in the first 2 hours of crucial smoking time. It works so well. My last brisket had seriously excellent flavor. Smoke Daddy is a great small business creating innovative products. They sell creative solutions that you won't find elsewhere. Also, their customer service is top notch. I spoke to Dan with my issues, and he helped me think through the possible solutions. Give them a call! They are thoughtful, engaged, and give great advice.

Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.

Great smoker, American made.

I’ve owned one of the pellet pro 2300s for about 2 weeks. So far I’ve done more than half a dozen cooks on it. This thing is built... read more like a tank. Smoke Daddy’s attention to detail in the design is great! I’m very impressed by how well it holds temps steady. I’ve also attached the Smoke Daddy Big Kahuna cold smoke generator to it for cold smoking cheese and fish. Both products have worked well for me so far. The customer service at Smoke Daddy is amazing. They respond super quick to all my emails. I would recommend doing business with them. Thanks Smoke Daddy!

Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!

A Awesome Family Ran Business 100% Satisfied .Thank u

Purchased an pellet pro assembly to use in a custom hybrid offset smoker. It attached well onto an old country brazos and able to maintain temperature using both wood splits... read more and pellet. Works extremely well and produce great smoke. This is the best set up, able to get offset flavors with the convenience of a pellet PID controller!