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Awesome products and friendly service.
Every time that I have an issue with anything regarding my Smoke Daddy, I can call anytime, including weekends, and I always receive the help that I need. Lately,... read more I sent in my control panel for updates, and it apparently got lost in the mail somehow. Without hesitation, Smoke Daddy Inc. offered to send me a new one if they didn't receive it soon. Well, I just got my new control panel in the mail today. I have nothing but good things to say about Smoke Daddy Inc. and how they have always treated me.
This company is top notch! They take care of the customer. I am so glad to have gotten my hoppers from them and will continue to get my smoker needs... read more from them. Dallas and Dan are always on the ball to make sure things are taken care of.
This smoker is legit! I have never used a pellet smoker before but my brother in law has one. He was totally impressed with this setup! I’ve been trying for... read more years to get this level of smoke flavor in my food! The Heavy D heat diffuser upgrade is totally worth it!!! Can’t wait to smoke homemade deer summer sausage with the sportsman’s algorithm… the controller works amazing! Up to temp and holds the temp the whole time. Even with a 15 mph east wind, high was only in the lower 70’s. Thanks Smoke Daddy for producing such a good user friendly product! Also hoping to get the WI-FI connection setup soon!
My order was placed easily. I'm in MI and item showed up the next day. Initial inspection of my pizza oven insert was positive. Arrived in perfect... read more condition, quality was superb. Just finished an initial burn in to remove any production oils in my Zgrill pellet grill.
Two things... Products are AMAZING! The team is AMAZING! I have the Vertical 2300 and it is the best pit I've owned (I own a large 500 gallon reverse flow,... read more Blazn Grill Works, Masterbuilt Gravity Series, offset stick burner, and 3 drums). The Pellet Pro is has great quality materials, amazing build and construction, and puts out the best (GET THE HAVEY D). Regards to the team, non better! The are easy to get in touch with and very responsive. They take great pride in their work and genuinely want you to have the best experience with their products. If its their fault, they fix it and if its yours...they are there to help you get up and running. Bottom line...you cant go wrong here!!!
Absolutely amazing customer service. Stopped in since I’m local and bought their Pro Digital Controller to upgrade my cheap Pit Boss pellet grill. I can already tell a huge difference... read more in stability. Can not wait to throw a brisket on. Thank you Dan, your rock!
This spit is a monster. It is absolutely amazing. Well built to even my specs . As a Structural engineer I can find faults in just about anything. NOT THIS.... read more It cooked this lamb with perfection.
purchased pid controller for a pit boss 820 and now have a real smoker the guys dennis and dallas are very helpful reliable what a great experience finding out... read more about them smoke daddy thank you so much for everything francis ober 5/31/2023
Just wanted to let you know that Smoke Daddy Inc. stands by their product. I had an issue that was mostly my fault and basically by the time i got... read more off the phone with them the second time we had rebuilt the entire electronics of the smoker. I have their vertical pellet smoker with the Heavy D and fan accessories and i just love this smoker. The thought of potentially ruining my smoker was devistating to me but I got them on the phone and in short order they got me what i needed at no charge. It is good to know there are good people building great products right here in the USA. ps; If you haven't cleaned the colleted grease off the bottom for a while be careful when using the HIGH setting. They gave me a good tip as well to use a large pan on the bottom shelf to catch the grease. Thanks again Dan and Danielle and everyone at Smoke Daddy Inc. SmokinHot Dave
Great customer service. New PID controller restored life to my Camp Chef STX and actually now it is better than it was when new.
These are amazing products for anyone looking to build a custom smoker! We took an old food proofer and made some modifications, adding in all products from Smoke Daddy! The... read more Pellet Pro Hopper is such a great product because of the flexibility you have to try different pellets, set the temperature, and go. It is worth upgrading the heating probe, so we would definitely recommend it. You will see in the photos that we also added the Big Kahuna Cold Smoke Generator for the flexibility of adding smoke for that amazing smoke ring, or to cold smoke some cheese, eggs, bacon, you name it! We love Smoke Daddy and what they have to offer. Their customer service is excellent and Dennis and his crew do it right! If you are looking for quality products with amazing results…Smoke Daddy is the place to go!
I am absolutely in love with the 1190. I purchased it and had some issues at first with it. Without hesitation, on a Sunday, Dennis answered my email and helped... read more me out. The grill is working flawlessly now and I’m so happy with the quality of their product. Their customer service experience is excellent. Their products are fantastic and this grill beats what I purchased from the big box stores in the past. I absolutely love this company.
I ordered a Pellet Pro hopper assembly and a convection fan for a custom smoker I was building. My order arrived very quickly and the customer service was outstanding. They... read more answered all my questions almost immediately throughout the build! I’ll be buying from them again!
Ordered through Amazon and the unit came with a piece missing. SmokeDaddy quickly replaced that with no question. Then afer using it I discovered I was sent the wrong... read more model - not the one I ordered for a Pit Boss Pellet Grill. Again SmokeDaddy quickly acknowledged the problem and told me how to fix it. I believe this unit along with some fire bricks has helped to even out the temperature of my grill.
Smoke Daddy are the best in the business. I purchased a Big Kahuna from them over a decade ago, works great and still going strong. I recently purchased the Pellet... read more Pro PID controller and it has dramatically improved the temp stability of my Louisiana Grills vertical smoker. When my Pellet Pro delivery was lost by Australia Post Smoke Daddy sent out a replacement promptly without hesitation. Dan is a great guy and I wouldn't hesitate to purchase items from Smoke Daddy in the future. I wish all companies provided the great customer service they do.I have attached a few images of the BBQ meals we've cooked since installing the Pellet Pro. Thanks Dan and thanks Smoke Daddy. Cheers from Downunder.
let me tell you about Dennis and Dan and their tenacity and desire to ensure Smoke Daddy customers have the best care in the world. I had a system... read more that kept blowing fuses. They worked with me to figure out the issue and continued supplying part and resources to resolve the issue. They were professional and courteous and knowledgeable and some of the very best help I have ever had. Call the support line, it'll ring Dennis' cell after hours and he will pick up. I have nothing but good things to say about Smoke Daddy. It will be hard to be satisfied with the next organization I need to use support with, since Smoke Daddy has set the expectation of what support should be.
The customer service that this small company offers is beyond amazing. The bigger companies should take note and return to the quality customer service that used to be the... read more norm in America.
Great company quality products!
I have been smoking BBQ for about 6 months using my pellet smoker, but I never got the smoke levels I wanted. I bought their “Heavy D” Stick Burning Heat... read more Diffuser, which replaced my *significantly* lighter heat deflector/diffuser that came with my pellet smoker. I LOVE being able to have wood stick smoke in the first 2 hours of crucial smoking time. It works so well. My last brisket had seriously excellent flavor. Smoke Daddy is a great small business creating innovative products. They sell creative solutions that you won't find elsewhere. Also, their customer service is top notch. I spoke to Dan with my issues, and he helped me think through the possible solutions. Give them a call! They are thoughtful, engaged, and give great advice.
Starting off, customer service is outstanding!! Then getting my double door smoker was fast, easy and unit arrived in great condition. Assembly was easy as well. My... read more first smoke was jerky, which was the reason I purchased the smoker. The combination of the circulation fan, sportsman controller low temps and massive cook chamber size allowed me to make some of the best jerky I have made to date. I made about 18 lbs. of pork and turkey jerky. There was plenty of smoke and space! Temps were even side to side and top to bottom. This is a great smoker, and I can't wait to do the 90 lbs. of bacon that I smoke for Christmas gifts. Thanks Smoke Daddy for great products and excellent customer service!!!
Owner and staff are extremely knowledgeable, very friendly. And helpful
Best of the best! Great people, great product...what else do you need! Thanks for helping me get a great smoker!
Built this smoker 3 years ago with Pellet Pro Hopper assembly. Dennis was great to work with, answering all my technical questions graciously, no matter how trivial. Hopper has performed... read more flawlessly, so well that I'm now building a pellet grill with a Pellet Pro.
Amazing vertical smoker and amazing customer service. This is the best product I have purchased in a while. I have owned my smoker for over 3 years now.... read more I Highly recommend.
Awesome smokers and even better customer service! Beyond happy with this company and my purchase.
These people are fantastic at customer service. They are responsive, helpful, knowledgeable, and friendly. Shipping and turn around is lightning fast. Professionals! OLD SCHOOL SERVICE from good folks.
Very good experience. Excellent customer service and top notch products. I have bought several things from Smoke Daddy, 1 was the pellet pro complete upgrade kit which puts... read more the stock Traeger equipment to shame. Then bought the big Kahuna cold smoker and that works fantastic. You can feel confident in buying their products. Thank you Smoke Daddy!
Every small business and large company should take lessons from Smoke Daddy Inc. By far the best customer service I have ever experienced. It is a pleasure buying... read more from a business that actually cares for their customers needs and knows their products. I will definitely be a long time customer. Thank you Dan and the rest of the Smoke Daddy team!
This place has everything for your grilling/smoking needs. They are innovative and always creating new high quality accessories for your grill. I will continue to purchase all my future grilling... read more toys from this company and urge everyone to give this place a look before they purchase thier next grill or smoker.
Price: $99.99 Original price was: $99.99.$49.99Current price is: $49.99.
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View our current offers
Check out our videos
Our customers custom builds
Read some reviews